"AFS Appliance" will avoid the cloud and place an AI language model on premises.
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Oh, kinda like what happened with the The National Eating Disorder Association when they replaced all their advisors with a chatbot on Monday only to have to completely scrap the whole thing today, because it really shit the bed so bad?I can’t wait for bad helpdesk advice
You don't have to wait. Just contact them now.I can’t wait for bad helpdesk advice
That sounds like a good topic for a Benj Edwards x Beth Mole collaboration article. If only some website somewhere would do that.Oh, kinda like what happened with the The National Eating Disorder Association when they replaced all their advisors with a chatbot on Monday only to have to completely scrap the whole thing today, because it really shit the bed so bad?
I get the "owned" bit, since this is a rental service. But why on Earth would they also require to "operate" them on top of that? So what exactly will their clients do?The servers will be powered by Nvidia's A100 GPUs and will be owned and operated by Asus.
Never undersell shitting the bed. Sometimes it's nice to relieve yourself with no regard for the consequences.Oh, kinda like what happened with the The National Eating Disorder Association when they replaced all their advisors with a chatbot on Monday only to have to completely scrap the whole thing today, because it really shit the bed so bad?
At least the rest of us get some entertainment out of it.
It seems like Ars's coverage isn't substantially different from Asus's business messaging expressed in your satire."Hi we're ASUS and we've seen what Nvidia are doing and we're feeling left out. Please! Please! Please! Buy our stuff! Here we have AI and everything! Just don't forget us!"
Regulatory compliance, I get it why somethings can't be "in the cloud". But lost in all this hysteria (and it is definitely hysteria, not rational discourse) around chatGPT, Bing's AI, Bard, etc. is an actual use case for businesses where these products are a net positive, rather than a net liability.This is the type of appliance needed in secure settings that I work in. On-prem model hosting services would be pretty cool to have
an actual use case for businesses where these products are a net positive.
The way I see it, it will manage to piss off twice as many people, as previously possible. It will piss off the "Let me speak to a real human!" folks who hate automated messages while simultaneously pissing off people who want quality support because the AI will still only be on the level of "have you tried rebooting?" for a while, and hell it will probably piss off the call center reps who lose their low-paying jobs because a machine will do it without complaining about quotas or needing sick time.Honestly, I wonder if it will be better than the prompt scripted support I get now. My last dealings with Comcast were I said "I want to cancel my account and pay my final bill" and was sent to s '"specialist" who dealt in canceling accounts, which almost "ended with your services has been restored" but when I said it better not have because I'm calling to cancel everything and pay my final bill, They then said "You account has been canceled and paid your final bill." Of course, next month, I got a new bill and had to talk more people for about a month before my account was canceled and I had paid my final bill.
False advertising is a crime in most countries, regardless of how often it's enforced.Marketing and customer service, perhaps… AI isn’t ashamed to lie, and has no real cost, so of course that’s what they use to attempt to make the end-user experience better… Need to smooth over a pile of flaming shit and say all is well? AI has you covered.
I think companies will quickly figure out that corporations calling for support aren't going to tolerate that any more than they did moving call centers to Asia. OEMs with business and government customers quickly backtracked on that. In some cases consumer support centers were moved back to native language support centers as well (From India or The Philippines to the US, or back to Europe, etc). I doubt many people are going to tolerate chat bots spewing out invented bogus solutions. I'd say they won't tolerate scripted responses either, except I know better, because that's what T1 consumer level support always is, but usually this is why customers get irate as well - once they actually have to deal with support, but most people don't think about that till after they already have a problem and by then it's too late.The way I see it, it will manage to piss off twice as many people, as previously possible. It will piss off the "Let me speak to a real human!" folks who hate automated messages while simultaneously pissing off people who want quality support because the AI will still only be on the level of "have you tried rebooting?" for a while, and hell it will probably piss off the call center reps who lose their low-paying jobs because a machine will do it without complaining about quotas or needing sick time.
I get the "owned" bit, since this is a rental service. But why on Earth would they also require to "operate" them on top of that? So what exactly will their clients do?
And what if their business model is incompatible with another company "operating" the servers they've bought or rented? Why should they trust Asus with their potential trade secrets and proprietary code?
As clarification, from a quick look at the media coverage it's clear that the National Eating Disorder chatbot was a simple device and not based on an LLM. I am not saying that using an LLM-based chatbot would have been a good idea, just that this isn't an instance of that happening.Oh, kinda like what happened with the The National Eating Disorder Association when they replaced all their advisors with a chatbot on Monday only to have to completely scrap the whole thing today, because it really shit the bed so bad?
At least the rest of us get some entertainment out of it.
Replaced all their advisors because they voted to unionise. Can't forget that part of it.Oh, kinda like what happened with the The National Eating Disorder Association when they replaced all their advisors with a chatbot on Monday only to have to completely scrap the whole thing today, because it really shit the bed so bad?